Edisto Sales & Rentals Realty Rental Policy
Reservation charges include rental rate, taxes, reservation fee, damage waiver, and optional charges that may include travel insurance, pet fees, elevator use fees, departure clean service, etc. At the time of booking 50% of the Rental Rate + Reservation Fee + Optional Travel Insurance is due. The balance is due 30 days prior to arrival. Unpaid balances will be automatically processed to the credit card on file on the arrival date. Visa, Mastercard, Discover, American Express credit and debit cards are accepted. Personal checks are only accepted if received 30 days prior to check-in. Please include the reservation number on the check. PERSONAL CHECKS WILL NOT BE ACCEPTED AT TIME OF CHECK-IN. A $50 Service Fee will be charged for returned checks.
The policy of Edisto Realty and our Homeowners is to only allow rentals to family groups, married groups, and responsible adults over the age of 25 (proof of age is required). Anyone under the age of 25 and/or unrelated young people (high school students, college/fraternity/sorority groups) are prohibited from renting through Edisto Realty. Any reservation that is made under false pretense will not be allowed access to the rental property and there will be no refunds of any monies paid.
Cancellation Policies apply to any cancellation, regardless of the reason for cancellation. Please contact Edisto Realty as quickly as possible if it becomes necessary to cancel a reservation. If the property re-rents for the same length of time, and for the same rental amount, a refund will be issued excluding the Reservation Fee and optional Travel Insurance if purchased. If payment is made with a check, a refund check will be issued for the refund. If a credit card was used for payment the refund will be returned to the card. If the property does not re-rent all monies paid are forfeited and become income for the owner.
A Travel Insurance Protection Plan (Trip Insurance) is available as a reservation option at a cost of 6.5% of the total cost of the reservation. Travel Insurance must be added to, and paid for, prior to making the final reservation payment. Please contact CSA Travel Protection directly at 800-541-3522 for answers to specific questions about this insurance coverage.
The Damage Waiver is not an insurance policy but is a non-refundable fee that will cover up to $1000 of accidental damage. Accidental damage is defined as unintentional damage. The Damage Waiver does not cover pet damage that occurs in a pet friendly property. A refundable security deposit may be substituted for the Damage Waiver by calling Edisto Realty. Security Deposits are refunded within 30 days of departure. With either option, damage must be reported immediately to Edisto Realty.
Pets are allowed only in “Pet Friendly” properties. A non-refundable pet fee is charged and may vary in amount charged. Any unauthorized pet at any rental property (indoors or outside) will have to be removed immediately. Some owners will require eviction of the tenant without refund. The Town of Edisto Beach has leash laws that govern pets. Please contact Edisto Realty for current laws.
Any personal items left behind by the departing guest is not the responsibility of Edisto Realty, its staff, or any subcontractor. If items are found and they are of a reasonable shape, quantity, and can fit in USPS Flat Rate Boxes, Edisto Realty will make every effort to return the items in a timely manner. The renter must pay the Flat Rate Mailing cost plus a $20 Handling Fee. Edisto Realty will not store items until your next visit. Unclaimed items will be held for 30 days and then given to a local charity.
Edisto Realty cannot guarantee HVAC, water heaters, CATV service, phone & electric service, etc. but Edisto Realty will respond in a timely manner to ensure that service and/or appliance operation is restored. There will be no refunds or discounts for failures or problems.
Remodeling, new construction, and home improvements continue year round in our community. Neither Edisto Realty nor its Homeowners are responsible for informing a rental guest if the rental property is near a ‘construction site’, and no refunds or discounts will be given for rentals near such sites.
If for some unforeseen circumstance your rental property becomes unavailable, Edisto Realty will contact you immediately to discuss lodging alternatives. Edisto Realty will make every effort to find a property that will meet your vacation requirements (price range, size, location, etc). However, Edisto Realty cannot be held responsible if there are not other suitable accommodations available for your vacation dates.
Edisto Realty and the Homeowner cannot be held responsible for any ‘Act of God’ that would make the rental property or access to the Town of Edisto Beach unavailable for your occupancy.
Errors in the Edisto Realty Rental Guide, on www.edistorealty.com, or on any reservation form concerning the rental property, its amenities and/or description are subject to change without notice. Edisto Realty reserves all rights and no portion of any materials from said company may be reproduced in any form, or by any means, without the written permission of Edisto Realty.
Check In is at 4:00 pm. No rental home or condo will be available for check-in prior to 4:00 pm. If your vacation plans require an early arrival at Edisto Beach please stop by our office for information on the check-in procedure. Please do not stop at the rental property. Cars or people at the rental property will delay the cleaning and inspection services and may cause a late check in for your vacation. If you plan to arrive after 5:00 pm please contact Edisto Realty for late arrival instructions.
Check Out is at 10:00 am. Return all keys to the Edisto Realty office. If you leave when the office is closed, keys may be placed in the Key Box on the front porch of the office. Cleaning requirements will be provided in your Arrival Packet.
Many homeowners are choosing to provide internet access. Please understand that due to the unique nature of our Barrier Island maintaining this access can be a challenge. Edisto Realty will not be responsible for restoring internet service in rental properties. It is strongly recommended that you bring an Ethernet cable and a ‘mobile hotspot’ device especially if internet access is critical during your stay. Rental Guests are not permitted to change or set-up passwords on any provided service. No refunds will be considered due to the failure of internet service in rental properties. Community hot spots are available at several local businesses.
EDISTO REALTY “PET HOUSE” INFORMATION
Edisto Realty is pleased to offer a wide variety of pet friendly rental options. The owners of these properties request the following items be honored so renters can continue to have pets accompany them on family vacation.
A vacation home is a strange home for your pet. Do not leave the animal unattended during your stay and take all precautions to prevent behavioral problems such as chewing, scratching and barking.
It is required that all pets be treated with a flea preventative before arriving at Edisto. Animals are not allowed on furniture. Please bring bedding for your animal to sleep on during their vacation, and to make them feel comfortable in their new surroundings.
Wet animals are not allowed in rental properties. Bathe your dog washing all sand and salt-water off, and then allow the animal to dry outdoors before entering the rental property. It is the renter’s responsibility to clean up all pet hair prior to departure. A cleaning fee will be assessed if excessive pet hair is left in a property.
Renters will be held responsible for any damage caused by a pet. Damage Waivers and Security Deposits do not cover damage caused by an animal.
CHECK-IN TIME 4:00 pm CHECK-OUT TIME 10:00 am